Long story short.
I shipped a phone and accessories out.
The buyer never told me he was making me ship it to a 3rd party postal service.
The 3rd party postal service shipped it out to him.
He said that he never received the phone, and he received only the accessories.
The suspicion :
In the invoice of the 3rd party postal service, they claim that the package contained phone accessories.
how would they know? I never labeled the package anything besides his address and return address.
Is it possible the postal service tampered with it, or is he just being dishonest.
He opened a dispute on paypal, and i escalated it to a claim
Is there anything else i should know or do
anyone have an experience like this
i dont have insurance from the postal service.
has fraud taken place?
how should i go about proving it, if it hasNeed Serious Help from people who understand paypal transactions and dispuits ?
What happened after it left the 3rd party postal service is none of your concern. All you have to prove to paypal is that the item was delivered to the address the buyer gave you. If you have proof of delivery, then it's not your problem
If the buyer (who is obviously a scammer) had a problem with the 3rd party shipper, that is not your concern - that is between him and the shipper who he will need to take to court
If you have a receipt of the original shipment, the weight alone would show if there was a phone in it or not. If the weight of your package was not the same as on the 3rd party invoice then you have proof the 3rd party stole the phone.
Or there was no "third party" shipper - that was all part of the scam all along
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