Saturday, March 10, 2012

My parents have complied and restrained their dog, postal carrier still won't deliver?

My parents had their dog outside one day and she ran up to the mailman and barked at him. She is a 13 year old cocker spaniel. He maced her and laid into my dad saying that he chooses not to carry insurance and that if she would have bitten him, he would have gotten the best care and he would have sued them. I do not dispute that he could do that, but he was very rude about it. My mom immediately took measures to make sure the dog was inside the house so that she could not reach him during delivery agian and she called his supervisor to say that she had complied and ask when her mail could be delivered again. It took her 3 days just to reach this lady and when she asked if someone else could help her, they said no. She finally reached the lady who said the mail should be delivered the following Saturday. I was at their house this day and he again passed them by. I went out and confronted him and asked why, after they complied with what was asked of them he did not deliver and he gave me the runaround about talking to his supervisor again and said they did not believe my parents took it seriously. My parents did take it seriously and my mom now panics every time the dog goes near the door. I told him this and he had no response other than to refer me to his supervisor again. I went inside and my mom called her. She said she thought it had been taken care of and told my mom her mail would be delivered on Monday. This had been 7 days since the incident. Monday came and again he did not deliver. My question is, can they legally not deliver my parents mail after they have already complied with what was asked of them? My parents were not rude in any way and yet I feel like this mailman and his supervisor have it in for them. My parents did not want to make an issue out of it, but I think it's ridiculous and I opened a formal complaint with the USPS about it. I could understand if my parents had several offenses against them, but this was a first. My parents have complied and restrained their dog, postal carrier still won't deliver?
I was going to suggest the complaint...but I see you have already done that...If his supervisor said he would deliver he should follow orders the dog is no longer out...He is just a jerk...that is what the problem is...you can tell by the way he handled the incident...

I am not sure about the legalities of him not doing his job

but he should be reprimanded (suspended or fired)

he is derelict in his duties

That is what normally happens when you don't do the work at your job...
ur carrier is a douche... clearly the dog is inside. he is doing to be an a$$My parents have complied and restrained their dog, postal carrier still won't deliver?
Please take this as meant. My 13 yr old daughter came to stay with me. We walked down the street and the neighbors dog ran out barking. I yelled at it to stop. The owners sat watching. The dog bolted around me and bit her in the stomach.



Now we still walk. I carry a stick and as a martial artist am well trained in its use. Dogs come out and I yell them off quick but I am not going to let her or myself get bit again by reacting to slowly. If I am advanced on I will hit first.



I realize you do have an arguement but it is hard on the other side when you are physically threatened or at least percieve it.



As to the legality of it all I am unsure.
No, the postal carrier should be delivering your mail. He has a legal right to suspend delivery as long as the dog is not restrained, but once the dog has been taken care of, he should resume.

Since you've already begun a formal complaint, there's not much more you can do until the complain is addressed. If it isn't taken care of within 30 days, write to your Congressman and tell him or her what is going on, and ask that they intervene. A congrit (congressional investigation) MUST be answered within 5 days.

My parents have complied and restrained their dog, postal carrier still won't deliver?
Your post carrier is within his/her legal rights to deny you home delivery under circumstances believed, reasonably or not, to be life threatening or endangering. Your mail will still be regularly available at the local post office for pick-up.



I recommend you stop with the USPS formal complaint likely to be responded to by either the USPS or the carriers union representative.



These situations I find best resolve beginning with a plate of "brownies" to the carrier at the post office. (My last resolution began with two dozen bagels and a pound of cream cheese).



Understand you carrier has many concerns and job issues above and beyond facing your spaniel. No one needs the further complication of having ones legs and thighs ripped up by a spaniel. (At least its not a doberman or pit bull)



See if mutual grounds can exist for a solution such as a post office box on the street or having the dog tethered in view at the time of mail delivery.



Can you get your dog trained to be less territorial?



I see where you are influenced by the notion that this is the first complaint against your folks. I respectfully disagree and do not believe the dog is entitled to one "free" bite before your carrier is entitled to withhold service.



The problem is with the dog not the carrier. And when there is a problem with the dog, the real issue is the dog owner(s). Your dog needs training and self-control. if your parents cannot take care of this themselves they need contact a dog trainer. If this does not work, they can select between picking up mail at the post office or finding the dog a new home.




The USPS has the right to temporarily stop delivery if the carrier feels that they are being put into an unsafe situation, they must give you notice of this. If they feel that the situation has not been resolved they may have your parents pick their mail up at the post office.



It sounds like they did what they could to keep the carrier safe in the future. If they don't start delivering soon, or give you other options to get the mail I would file another complaint.
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