United States Postal Service Tracking Question?

I sold an item on ebay, and shipped it to the buyer on September 12th. Yesterday she opened a claim saying that her item was never received. When i shipped her item, i never got tracking/conformation/insurance etc. I was wondering if i could go to the post office today, and get some kind of proof that her item WAS actually sent. Like could they give me tracking information?



Thanks :)United States Postal Service Tracking Question?
I hate to tell you, but you're going to have to learn this one the hard way. I'm a seller too (powerseller) and have done this for years. NEVER ship an item without delivery confirmation (at the bare minimum!)

You will have no recourse with paypal, etc . If the parcel does not turn up, you will lose your case and they will return the money from your account to her.

Personally, I think their system sucks, but Greedbay is not always known for their fairness.

Next time, print your label online (Through Paypal) and that way it's all right there at your fingertips, and delivery conf. is automatically issued.

United States Postal Service Tracking Question?
No. You can't go back to the post office and ask them for tracking/proof of mailing/anything of the sort on something that you've already mailed. Tracking isn't placed on packages unless *you* purchase it at the time you're mailing it. Once it's in the system that's it, it's gone - it's either taking it's sweet time floating around and will get delivered eventually or the buyer received it and she's lying through her teeth.



Always, always, always get delivery confirmation [which technically ISN'T tracking but PayPal usually accepts it - if you print out a label through PP, it's only $.18 unless you're shipping by Priority, and then it's free] when you sell on eBay for this very reason because this happens a *lot* and PayPal will always refund the buyer without proper proof from the seller. Doesn't work for international packages, though - for those you have to pay for Priority/Express shipping since that's the only tracking available outside of the country.



Also, it's only been 2 weeks since Sep. 12th - how did you ship the item? If it was Media Mail or Parcel Post, that could explain why it's taking a while [in rare cases they can take up to a month, especially if it's going a long distance like coast to coast]. So your buyer needs to hold her horses.