I purchased a $120 item off ebay and it had a tracking #. But when it did not show up, I called the post office and they told me they delivered it to the wrong address and the people wont give the package back. and since i didn't have insurance, Im sol. How can this happen?Mis-delivered postal package?
To keep an item of mail not intended for you is a felony. Contact the post office general and the district attorney of your state. Also, contact Ebay.Mis-delivered postal package?
Call the office of the "Postal Inspector." The people HAVE to give it back.
Wednesday, March 7, 2012
If my parcel is delivered in very bad condition or something is really wrong? Should I still sign for it?
if i buy a laptop and only the box arrives without the laptop in it... and maybe the postman has stolen the laptop, should i refuse to sign for it and claim on my postal insurance? or do i need to sign for the laptop first?
this hasnt actually happened i just wondering in case it does, because i have heard of it happening to people.If my parcel is delivered in very bad condition or something is really wrong? Should I still sign for it?
Postmen don't steal mail from boxes.
You sure can refuse to sign, but then the package will go back to the post office, marked "signature refused", or back to the sender.If my parcel is delivered in very bad condition or something is really wrong? Should I still sign for it?
You still need to sign for it but you'd file a damage claim immediately.
this hasnt actually happened i just wondering in case it does, because i have heard of it happening to people.If my parcel is delivered in very bad condition or something is really wrong? Should I still sign for it?
Postmen don't steal mail from boxes.
You sure can refuse to sign, but then the package will go back to the post office, marked "signature refused", or back to the sender.If my parcel is delivered in very bad condition or something is really wrong? Should I still sign for it?
You still need to sign for it but you'd file a damage claim immediately.
What does this mean? is it a scam?
Mike Free paid AU $ 850.00 for an eBay item bought from you through PayPal.
Mike Free is a Verified buyer.
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Payment Details
Buyer's User ID :
mfree12
Buyer Email: EMAIL HAS BEEN REMOVED FOR PRIVACY
Amount: AU$ 699.00
Postage %26amp; Packing: AU$ 151.00
Postal Insurance: AU$ 00.00
Total Amount: AU$ 850.00
--------------------------------------鈥?br>
Pay With PayPal, PayPal makes it easy to send money.
For security purposes, you may want to cross-check the buyer's details in order to request for the nominated shipping address before you send the item paid for.
--------------------------------------鈥?br>
Item Information
eBay Item Number.:
180393419417
eBay Item Headline: Samsung OmniaHD i8910
eBay Item Quantity: 1
eBay Item Unit Value:
AU $ 850.00
This PayPal payment has been deducted from the buyer's account and has been APPROVED/DEPOSITED into escrow account.This has arisen as this transaction involves an International Shipment;hence your account will not be credited until the shipment Tracking Number is sent to us for verification.This is to secure both parties in this transaction and below are the necessary Information as regards to this transaction.You are to send the Tracking Number to the buyer for shipment verification.
--------------------------------------鈥?
Shipping Information
Address: ADDRESS HAS BEEN REMOVED FOR PRIVACY
Address Status: Confirmed
Note: Once you have posted the Item to the buyer's nominated address,you immediately send the buyer the Shipment Tracking Number for verification,your account will instantly be credited.You will receive a " Confirmation e-mail " from PayPal informing you that the Money has been credited,the payment has been made under your name.
--------------------------------------鈥?br>
Thank you for using PayPal!
The PayPal TeamWhat does this mean? is it a scam?
Suspicious.
I've never heard of Paypal forcing anyone to use an "Escrow" service. That is usually arranged by the seller, and only if agreed upon by both parties. If escrow was not part of the auction terms, then it is a scam for sure. The escrow will be fake, as will the rest of the Paypal details.
Always check your Paypal account directly, and if in doubt, contact Paypal directly to check on anything suspicious...What does this mean? is it a scam?
Check your paypal balance and see if it has changed. If not, its a scam, alert paypal.
If so, I wouldn't worry about it :)
I mean did you sell an item for $699 on ebay or not?What does this mean? is it a scam?
Even the name sounds suspicious.
Lol, Mike "Free".
Haha.
I don't know much about paypal, but i would call paypal, just to be sure.
its a scam
if it ask you money directly without evidence then it is a scam!!!!
be aware call the admin.
Mike Free is a Verified buyer.
--------------------------------------鈥?br>
Payment Details
Buyer's User ID :
mfree12
Buyer Email: EMAIL HAS BEEN REMOVED FOR PRIVACY
Amount: AU$ 699.00
Postage %26amp; Packing: AU$ 151.00
Postal Insurance: AU$ 00.00
Total Amount: AU$ 850.00
--------------------------------------鈥?br>
Pay With PayPal, PayPal makes it easy to send money.
For security purposes, you may want to cross-check the buyer's details in order to request for the nominated shipping address before you send the item paid for.
--------------------------------------鈥?br>
Item Information
eBay Item Number.:
180393419417
eBay Item Headline: Samsung OmniaHD i8910
eBay Item Quantity: 1
eBay Item Unit Value:
AU $ 850.00
This PayPal payment has been deducted from the buyer's account and has been APPROVED/DEPOSITED into escrow account.This has arisen as this transaction involves an International Shipment;hence your account will not be credited until the shipment Tracking Number is sent to us for verification.This is to secure both parties in this transaction and below are the necessary Information as regards to this transaction.You are to send the Tracking Number to the buyer for shipment verification.
--------------------------------------鈥?
Shipping Information
Address: ADDRESS HAS BEEN REMOVED FOR PRIVACY
Address Status: Confirmed
Note: Once you have posted the Item to the buyer's nominated address,you immediately send the buyer the Shipment Tracking Number for verification,your account will instantly be credited.You will receive a " Confirmation e-mail " from PayPal informing you that the Money has been credited,the payment has been made under your name.
--------------------------------------鈥?br>
Thank you for using PayPal!
The PayPal TeamWhat does this mean? is it a scam?
Suspicious.
I've never heard of Paypal forcing anyone to use an "Escrow" service. That is usually arranged by the seller, and only if agreed upon by both parties. If escrow was not part of the auction terms, then it is a scam for sure. The escrow will be fake, as will the rest of the Paypal details.
Always check your Paypal account directly, and if in doubt, contact Paypal directly to check on anything suspicious...What does this mean? is it a scam?
Check your paypal balance and see if it has changed. If not, its a scam, alert paypal.
If so, I wouldn't worry about it :)
I mean did you sell an item for $699 on ebay or not?What does this mean? is it a scam?
Even the name sounds suspicious.
Lol, Mike "Free".
Haha.
I don't know much about paypal, but i would call paypal, just to be sure.
its a scam
if it ask you money directly without evidence then it is a scam!!!!
be aware call the admin.
What do I do when ebay buyers say my murchandice is not good?
I've been selling on ebay for a while and this has never been a problem before. But recently people have bought something I've sold and then said it had a defect after it arrived.
I know I can get postal insurance to cover this, but that's not the point, in my opinion. I sold something that was in good condition and now the seller is telling me it's not in that condition. If this just happened once I would think the package got damaged in the mail, but the same thing happened twice in less than a week.
Is this a scam? Is there anything I can do?What do I do when ebay buyers say my murchandice is not good?
I have sold stuff on ebay and you should use the postal service because they automaticly cover up to $100. If you have sent two and it was broken both times, atleast you tried. At most try one more time and if it happens again then there is nothing you can do. Just make insurance non-optional if you use a different service. Make them shipper pay for braking it, not you.What do I do when ebay buyers say my murchandice is not good?
i sold stuff a wile back and the same thing happened to me. they emailed me and i talked them out of leaving negative feedback. try packaging the next items u sell extra well and just hope u get good buyers. some people are never satisfied.
I know I can get postal insurance to cover this, but that's not the point, in my opinion. I sold something that was in good condition and now the seller is telling me it's not in that condition. If this just happened once I would think the package got damaged in the mail, but the same thing happened twice in less than a week.
Is this a scam? Is there anything I can do?What do I do when ebay buyers say my murchandice is not good?
I have sold stuff on ebay and you should use the postal service because they automaticly cover up to $100. If you have sent two and it was broken both times, atleast you tried. At most try one more time and if it happens again then there is nothing you can do. Just make insurance non-optional if you use a different service. Make them shipper pay for braking it, not you.What do I do when ebay buyers say my murchandice is not good?
i sold stuff a wile back and the same thing happened to me. they emailed me and i talked them out of leaving negative feedback. try packaging the next items u sell extra well and just hope u get good buyers. some people are never satisfied.
Ebay problems with a buyer please help.?
i joined up to ebay to earn some extra money to pay back my debts and i sold my spare camera it was working when it left my house as i tested it and i then sent it to the customer i wrapped the item well and i took out postal insurance and now they say its broken and they want their money back and they will not send the camera back until they get their money back.
So i do not know what to do paypal reccomends the buyer sends the item back before you give a refund.
What can i do? The camera was in perfect working order when it left my house as i tested it and i just cant afford to take the time to sort this out.Ebay problems with a buyer please help.?
What you do is:
you both abide by ebays recommended course of action.
See this page.
http://pages.ebay.com/help/tp/inr-snad-p鈥?/a>
When doing a transaction through ebay I think you agree to abide by rules. They will also provide a mediator and the buyer can request your phone number amongst other things they can do. read up and then refer your buyer to the rules process. It is there for disputes like yours.
Frankly you are in the stronger position as you ahve your money, so I woudl advise unless they want tp stick to the rules and return the camera, they can forget it.
Don't let them con you, be aware, don't return their money if the rules say they return the goods first. Does your postal insurance cover damage?
Buy a new camera.Ebay problems with a buyer please help.?
It is right and proper for them to return the camera first. If they don't send it to you, don't send them any money. Sounds like they are trying to scam you.
you should wait until the buyer sends the item back with them paying for the shipping before you give them a refund because for all you know the camera could be in perfect working orderEbay problems with a buyer please help.?
Send an email to Ebay customer service to see what they recommend, but I would not refund any money until they return the camera. You can also file a claim with the Post Office but that will take time. Once again, do not give them back the money until they send back the camera. If it is indeed broken, they will have no problem returning it.
You should have listed your terms of refund in the sales posting. Mostly, buyers are agreeing, with each of the items offered for sale, to pay freight backwards to the seller for a refund. As a merchant you are under no obligation to refund unless the item is returned "as is", and sell-able again. If PayPal was used, there was the option for a guarantee if the buyer so chose. I'd say, all they can do is give you a bad recommendation and you can refute that in the buyer / seller feedback.
Get your camera back first.
Man, what a bummer! It sounds to me like you did everything you should have done. You did say you took out postal insurance - how you checked with the USPS to see what their policy is on paying out a claim for the insurance you took out? That is the reason for this insurance, right? The absolute LAST thing I would do (meaning DON'T do it!) is send the buyer a refund before you get the camera back. That is what PayPal says too. This sounds very suspicious to me, especially with it being the holiday season. So, here is what I would do in your situation: First, check with the USPS about claiming your postal insurance. That may or may not cover the full amount of the price you got for your camera. Then, I would sit down and compose a very thorough, detailed letter to the buyer, detailing exactly everything you did prior to your sending the camera to them, including the fact that PayPal told you that the buyer needs to return the item prior to reimbursement. Then I would send that letter Certified, Return Receipt Requested, so you will have evidence that the buyer received this letter from you. Then I wouldn't do ANYTHING until if and when the buyer returns the camera. If the buyer does, I would take it to a camera place to see if someone who knows what they are doing can tell if something was done to the camera, if in fact it actually is broken. Unfortunately they may not be able to tell, so if the buyer does return the camera to you, then you would have to reimburse the buyer what he paid you for the camera. However, hopefully your postal insurance will cover some, if not most, of this cost. BUT, if the buyer doesn't return the camera, then I would keep the money that the buyer paid you in good conscience, as it would then appear you avoided what was probably a rip-off artist. I'm sorry that this happened to you. I would hope that this isn't something that happens often with eBay, but it probably does happen more often during the holiday season. Good luck to you.
Tell them they have to send the camera back to you so you can claim i from the postal insurance u purchased and refund the money back to the buyer. Explain the buyer it is business ethics that when u recieve the camera back u will refund their money. Also explain them that Paypal also recomends the same thing.
Hey don`t worry about it, if they don`t send the camera back
don`t send them the money.
That is the policy.
Look, this is so typical of ebay, buyers make up all kinds of stuff. I'm a seller too and I encounter all kinds of buyer scams...they range from...
1) threat of neg feedback if you dont do what they want
2) threat of report to ebay if you dont do what they want
3) saying item is lost in post especially if its not sign for because they know theres no evidence to trace it.
4) deliberately underpaying/part-paying for the item, and then saying they wont pay the rest unless you do this or that. then threatening to report you saying transaction is complete because theyve paid you some money, then refusing to pay up for the outstanding amount saying they cant pay the rest because it wouldn't be covered by paypal insurance. etc etc
In answer to your question, IF you agree by email to give a refund once he has sent the camera back, then hes probably not a scammer, because you will see that the camera is broken when he returns it (however THINK: he may have damaged it himself and thinks he can get a refund!) IF however he wants money refunded to hs account before he sends camera back, then its a total scam.
They could be scamming you. The camera might work perfectly fine. Tell them that if the camera broke during shipping, then they have to file an insurance claim with the postal carrier. Do not refund their money.mercedes benz usa christian book
So i do not know what to do paypal reccomends the buyer sends the item back before you give a refund.
What can i do? The camera was in perfect working order when it left my house as i tested it and i just cant afford to take the time to sort this out.Ebay problems with a buyer please help.?
What you do is:
you both abide by ebays recommended course of action.
See this page.
http://pages.ebay.com/help/tp/inr-snad-p鈥?/a>
When doing a transaction through ebay I think you agree to abide by rules. They will also provide a mediator and the buyer can request your phone number amongst other things they can do. read up and then refer your buyer to the rules process. It is there for disputes like yours.
Frankly you are in the stronger position as you ahve your money, so I woudl advise unless they want tp stick to the rules and return the camera, they can forget it.
Don't let them con you, be aware, don't return their money if the rules say they return the goods first. Does your postal insurance cover damage?
Buy a new camera.Ebay problems with a buyer please help.?
It is right and proper for them to return the camera first. If they don't send it to you, don't send them any money. Sounds like they are trying to scam you.
you should wait until the buyer sends the item back with them paying for the shipping before you give them a refund because for all you know the camera could be in perfect working orderEbay problems with a buyer please help.?
Send an email to Ebay customer service to see what they recommend, but I would not refund any money until they return the camera. You can also file a claim with the Post Office but that will take time. Once again, do not give them back the money until they send back the camera. If it is indeed broken, they will have no problem returning it.
You should have listed your terms of refund in the sales posting. Mostly, buyers are agreeing, with each of the items offered for sale, to pay freight backwards to the seller for a refund. As a merchant you are under no obligation to refund unless the item is returned "as is", and sell-able again. If PayPal was used, there was the option for a guarantee if the buyer so chose. I'd say, all they can do is give you a bad recommendation and you can refute that in the buyer / seller feedback.
Get your camera back first.
Man, what a bummer! It sounds to me like you did everything you should have done. You did say you took out postal insurance - how you checked with the USPS to see what their policy is on paying out a claim for the insurance you took out? That is the reason for this insurance, right? The absolute LAST thing I would do (meaning DON'T do it!) is send the buyer a refund before you get the camera back. That is what PayPal says too. This sounds very suspicious to me, especially with it being the holiday season. So, here is what I would do in your situation: First, check with the USPS about claiming your postal insurance. That may or may not cover the full amount of the price you got for your camera. Then, I would sit down and compose a very thorough, detailed letter to the buyer, detailing exactly everything you did prior to your sending the camera to them, including the fact that PayPal told you that the buyer needs to return the item prior to reimbursement. Then I would send that letter Certified, Return Receipt Requested, so you will have evidence that the buyer received this letter from you. Then I wouldn't do ANYTHING until if and when the buyer returns the camera. If the buyer does, I would take it to a camera place to see if someone who knows what they are doing can tell if something was done to the camera, if in fact it actually is broken. Unfortunately they may not be able to tell, so if the buyer does return the camera to you, then you would have to reimburse the buyer what he paid you for the camera. However, hopefully your postal insurance will cover some, if not most, of this cost. BUT, if the buyer doesn't return the camera, then I would keep the money that the buyer paid you in good conscience, as it would then appear you avoided what was probably a rip-off artist. I'm sorry that this happened to you. I would hope that this isn't something that happens often with eBay, but it probably does happen more often during the holiday season. Good luck to you.
Tell them they have to send the camera back to you so you can claim i from the postal insurance u purchased and refund the money back to the buyer. Explain the buyer it is business ethics that when u recieve the camera back u will refund their money. Also explain them that Paypal also recomends the same thing.
Hey don`t worry about it, if they don`t send the camera back
don`t send them the money.
That is the policy.
Look, this is so typical of ebay, buyers make up all kinds of stuff. I'm a seller too and I encounter all kinds of buyer scams...they range from...
1) threat of neg feedback if you dont do what they want
2) threat of report to ebay if you dont do what they want
3) saying item is lost in post especially if its not sign for because they know theres no evidence to trace it.
4) deliberately underpaying/part-paying for the item, and then saying they wont pay the rest unless you do this or that. then threatening to report you saying transaction is complete because theyve paid you some money, then refusing to pay up for the outstanding amount saying they cant pay the rest because it wouldn't be covered by paypal insurance. etc etc
In answer to your question, IF you agree by email to give a refund once he has sent the camera back, then hes probably not a scammer, because you will see that the camera is broken when he returns it (however THINK: he may have damaged it himself and thinks he can get a refund!) IF however he wants money refunded to hs account before he sends camera back, then its a total scam.
They could be scamming you. The camera might work perfectly fine. Tell them that if the camera broke during shipping, then they have to file an insurance claim with the postal carrier. Do not refund their money.
Is this an ebay scam??
I recently posted my laptop for an auction on ebay. and one of the users just posted this as a question to me. do you think this is a scam? here it is....
" Q: Hello, I want to buy this item and pay you $700 for the item and the postage via USPS global express mail. I will greatly appreciate it if you can sell this item for me cause i am unable to wait till the end of the auction so i can't place a bid on the item. There is no need to worry as i am willing to pay all the extra charges (Postal insurance and all) that it may attract. Please add your email address when replying so i can be able to reply, you can also add the email address registered with your paypal account so as to be able to transfer funds from my account asap as the item is urgently needed. My email address/Paypal is feklyrdavis@yahoo.co.uk Jennifer Davis "Is this an ebay scam??
I go the same exact email, then she wanted me to ship the laptop to someone else in Nigere...scam
If you get paid in advance by PayPal it would be fine. If the seller wants to pay after receiving the item, kiss it goodbye before you put it in the mail because you will never see it or the money again.Is this an ebay scam??
I would ignore this and let the auction play out.
I would wonder why she cannot bid on it...that alone would set alarm bells ringing.
If u get the money to clear first I think all should be okIs this an ebay scam??
SCAM SCAM SCAM! report to E-bay and PayPal right away!
Notice how they don't specifically point out what the item is?
Thats because this is a generic generated message.
Yes, it is a scam. Never sell directly to someone who e-mails you like that - it is always a scam and it also violates e-bay rules. If they really want the item, add a buy it now option for $700.00 and tell them they can buy it that way.
Yes this is a scam. Any emails sent you from this person can be done directly through ebay there is no need for any additional information on your part. The person is going to con you out of your computer and the money will not be transfered. Never give anyone any information regarding your paypal account, if they can't pay you thru ebay to your account don't do the sale. This person appears to be trying to gain access to your paypal account. Never believe somone who can't wait until the end of auction. Especially for something that there is a ton of listings for.
Good luck
I have had ebay scams before, but this one certainly sounds different. However, the fact that she wants to terminate the bidding early makes you wonder. What is your lap top worth? Would you anticipate it going higher? Do you have a buy it now offer? I would still do this within Ebay's policy. With her in the UK, I would certainly know that if she were purchasing this from the US that it would be certainly very affordable for her with the cost of pound against the dollar. They also have differences in their electrical current so it would perhaps have to be run on a transformer. One thing that you might do is check out her Paypal to be sure she is verified. Again, don't do this without being compliant with Ebay's policy.
def let the auction go through u might get more money
" Q: Hello, I want to buy this item and pay you $700 for the item and the postage via USPS global express mail. I will greatly appreciate it if you can sell this item for me cause i am unable to wait till the end of the auction so i can't place a bid on the item. There is no need to worry as i am willing to pay all the extra charges (Postal insurance and all) that it may attract. Please add your email address when replying so i can be able to reply, you can also add the email address registered with your paypal account so as to be able to transfer funds from my account asap as the item is urgently needed. My email address/Paypal is feklyrdavis@yahoo.co.uk Jennifer Davis "Is this an ebay scam??
I go the same exact email, then she wanted me to ship the laptop to someone else in Nigere...scam
If you get paid in advance by PayPal it would be fine. If the seller wants to pay after receiving the item, kiss it goodbye before you put it in the mail because you will never see it or the money again.Is this an ebay scam??
I would ignore this and let the auction play out.
I would wonder why she cannot bid on it...that alone would set alarm bells ringing.
If u get the money to clear first I think all should be okIs this an ebay scam??
SCAM SCAM SCAM! report to E-bay and PayPal right away!
Notice how they don't specifically point out what the item is?
Thats because this is a generic generated message.
Yes, it is a scam. Never sell directly to someone who e-mails you like that - it is always a scam and it also violates e-bay rules. If they really want the item, add a buy it now option for $700.00 and tell them they can buy it that way.
Yes this is a scam. Any emails sent you from this person can be done directly through ebay there is no need for any additional information on your part. The person is going to con you out of your computer and the money will not be transfered. Never give anyone any information regarding your paypal account, if they can't pay you thru ebay to your account don't do the sale. This person appears to be trying to gain access to your paypal account. Never believe somone who can't wait until the end of auction. Especially for something that there is a ton of listings for.
Good luck
I have had ebay scams before, but this one certainly sounds different. However, the fact that she wants to terminate the bidding early makes you wonder. What is your lap top worth? Would you anticipate it going higher? Do you have a buy it now offer? I would still do this within Ebay's policy. With her in the UK, I would certainly know that if she were purchasing this from the US that it would be certainly very affordable for her with the cost of pound against the dollar. They also have differences in their electrical current so it would perhaps have to be run on a transformer. One thing that you might do is check out her Paypal to be sure she is verified. Again, don't do this without being compliant with Ebay's policy.
def let the auction go through u might get more money
Possible package lost in the mail, help?
I live in Australia and have purchased an item from America (so international shipping applies). I have waited over a month and the item has not arrived as of yet. The seller specifically said he/she will not be responsible for items lost in the mail and he/she did not offer postal insurance for international deliveries. Yes, I know I can contact the person directly, but I was wondering if there is anything I can do by law?, is the seller inclined to pay for the item if it is deemed lost? I know that in Australia the seller must pay for the item if it is deemed lost by Australia Post, but I'm not too sure if this applies to international deliveries.
The item purchased was very small, the package could fit inside a bubble-wrapped envelope.Possible package lost in the mail, help?
They may not be liable, especially if their advertisement said they are not. If you shop online, make sure you can pay via PayPal because they will help you obtain restitution in such cases. Also, next time get the seller to ship via some means that is trackable.
The item purchased was very small, the package could fit inside a bubble-wrapped envelope.Possible package lost in the mail, help?
They may not be liable, especially if their advertisement said they are not. If you shop online, make sure you can pay via PayPal because they will help you obtain restitution in such cases. Also, next time get the seller to ship via some means that is trackable.
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